Shipping & Returns Policy
Shipping Information
Processing Time
All orders are processed within 1–3 business days (Monday–Friday). Once your order is processed, it will be shipped out shortly after.
We work with trusted international suppliers to bring you unique products at great prices, which means delivery may take a little longer than local shipping.
Estimated Delivery Times
We currently ship to the following regions:
🇺🇸 United States: 7–15 business days
🇬🇧 United Kingdom: 7–15 business days
🇦🇺 Australia: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
Shipping Costs
We offer Free Shipping Worldwide on all orders.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take a few days to appear as the parcel is processed by international carriers.
International Shipping Notes
- Orders may be shipped from overseas warehouses depending on availability.
- In rare cases, customs fees or import duties may apply. These are the responsibility of the customer.
Delayed or Lost Orders
If your order has not arrived within 20 business days, please contact us and we’ll be happy to assist.
If your package is confirmed lost, we will offer:
- A replacement, or
- A full refund
Returns & Refunds
If your order has not arrived within 20 business days, please contact us and we’ll be happy to assist.
If your package is confirmed lost, we will offer:
- A replacement, or
- A full refund
Damaged, Defective, or Incorrect Items
If you receive an item that is:
- Damaged
- Defective
- Incorrect
Please contact us within 7 days of delivery with:
- Your order number
- Clear photos of the item
We will gladly offer:
- A free replacement, or
- A full refund
Returns Policy
Due to the nature of our business (items shipped directly from suppliers), we do not require returns for most cases.
If a return is required, we will provide instructions.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Non-Returnable Items
We do not accept returns for:
- Items damaged due to misuse
- Items returned without prior approval
Refunds
Once approved, refunds will be processed to your ori ginal payment method within 5–10 business days.